Technical Support

Omnis Technical Support contact details.

 

Installation Support

TigerLogic provides you with installation support for 30 days following the purchase of Omnis Studio. To log an installation support case, please contact your nearest office using the details below.

PLEASE NOTE: For all issues other than installation support, you need a valid developer program contract.
Please click for information about the Omnis Developer Partner Program.

ODPP members can logon to check the status of an existing fault and to access the latest builds of components arising from technical support issues.

Germany, Austria, Switzerland, Liechtenstein and Denmark

Support hours are 9am to 5pm local time Monday to Friday (excluding holidays). Installation support is Free for 30 days, all other support issues require a valid support program.

  • TigerLogic Germany GmbH
  • Langenhorner Chaussee 40
  • 22335 Hamburg, Germany
  • Phone: 49.40.532.87.211
  • Fax: 49.40.531.3818
  • e-mail: ge.support@tigerlogic.com
 
United Kingdom

Support hours are 9am to 5pm UK local time Monday to Friday (excluding UK holidays). Installation support is Free for 30 days, all other support issues require a valid support program.

  • TigerLogic UK Ltd
  • Mitford House, Benhall
  • Saxmundham Suffolk IP17 1JS
  • Phone: 01728 604080
  • Fax: 01728 604154
  • e-mail: uk.support@tigerlogic.com
 
United States, Canada and Mexico

Based in Irvine, CA, we represent customers in the US, Canada and Mexico. We provide all Omnis products, including Omnis Studio and Omnis 7.3v8 development and runtime versions in English and French. We also provide a dedicated support service and Omnis training. Support hours are 9am to 5pm US PST Monday to Friday (excluding US holidays).

  • TigerLogic Corporation
  • 25A Technology Drive,
  • Irvine, CA 92618, USA
  • Phone: 949-442-4400
  • Fax: 949-250-8187
  • e-mail: us.support@tigerlogic.com
 
France, Spain and Portugal

Support hours are 9am to 6pm local time. Monday to Friday (excluding French holidays). Installation support is Free for 30 days, all other support issues require a valid support program

  • TigerLogic France
  • 47 boulevard de CHARONNE
  • 75011 PARIS France.
  • Phone: +33 1 55 28 99 96
  • Fax: +33 1 55 28 99 90
  • e-mail: support.fr@tigerlogic.com
 
Norway, Sweden, Finland and Iceland

All Omnis technical support in Scandinavia comes under the German support office, as above.

Please contact ge.support@tigerlogic.com for more information.

 
The Netherlands, Belgium and Luxembourg

All Omnis technical support in Benelux comes under the German support office, as above.

Please contact ge.support@tigerlogic.com for more information.

 
Italy, Spain and Portugal

For information about support programs, please visit our Support page or fill out the support request form on our website.

  • Software Products Italia
  • Sede: 108 Via Arno
  • 50019 Sesto Fiorentino, Italia
  • Phone: ++39 055 33651
  • Fax: ++39 055 340558
  • e-mail: mktg@softpi.it
  • web: www.omnis.it
 
Greece and Cyprus

For information about support programs in Greece and Cyprus please visit the Omniscon website.

 
Australia, New Zealand and South East Asia

For information about support programs in Australia, New Zealand and South East Asia please visit the support pages on The DLA Group web site.

 

Omnis Contact Information